Some of the biggest frustrations with accounting software could be solved in just a few minutes if we could look over a client’s shoulder and help them record a complex transaction or straighten out a journal entry. Alas, sometimes this doesn’t happen because the business just can’t stop their daily transactions; make a backup; send it to us through their portal; let us fix the problem; return the backup; and restore the data to their computer.
Here’s the good news for existing SCA clients. We now have a way, with just a couple of mouse clicks, to remotely help you on these problems.
You’ll need to be in front of your computer for about 60 seconds while the connection is made. Nothing will be installed on your machine, so there’s no software to delete when we’re finished; and your problem is solved.
Best of all, our existing clients have a bank of free support time based on the years they’ve been with us!
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